Shipping Policy

This is the most current shipping policy.

At PocketClinician, we understand the importance of getting your order to you as quickly and securely as possible. Below is our shipping policy detailing how and when we ship our products.

1. Shipping Timeframes

We are shift workers, and while we strive to process orders as quickly as possible, please be aware that our shipping times reflect our unique work schedules.

  • Guaranteed Shipping Time: All orders will be shipped within 7 working days of placing your order.

  • Typical Shipping Time: In most cases, orders are shipped within 3 working days of the order being placed.

2. Shipping Method

All orders are shipped using Royal Mail Tracked 48 to ensure your package reaches you safely and securely.

  • Delivery Time: Royal Mail Tracked 48 typically delivers within 2 working days from the dispatch date.

Once your order has been shipped, you will receive an email notification with your tracking number, allowing you to follow your package's journey to your door.

3. Shipping Costs

Shipping costs are displayed at checkout.

4. Order Tracking

After your order has been shipped, you will receive a confirmation email containing your Royal Mail tracking number. You can use this tracking number to monitor the progress of your delivery via the Royal Mail website.

5. Delays

While we do our best to ensure timely delivery, unforeseen circumstances (e.g., postal strikes, weather disruptions) may occasionally cause delays. We appreciate your understanding and patience in such cases.

6. Contact Us

If you have any questions about your order or need further assistance with tracking, please feel free to contact us at:

  • Email: pocketclinician@outlook.com

  • Phone: 0(+44)7760654647

Thank you for choosing PocketClinician! We appreciate your business and will do our best to ensure your order is shipped quickly and safely.