Privacy Policy

PocketClinician Privacy Policy

This privacy policy out dates any previous policy. This accessible policy on our website is most current.

PocketClinician ("we", "our", or "us") is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services, as well as your rights under the General Data Protection Regulation (GDPR) and other applicable privacy laws.

1. Information We Collect

We collect and process the following types of personal information when you use our services:

  • Personal Identification Information: Name, email address, phone number, and any other details you provide when you interact with our services.

  • Usage Data: Information on how you use our website, including IP addresses, browser type, and device information.

2. How We Use Your Data

We will only use your personal data for the following purposes:

  • To provide and manage the services you have requested.

  • To communicate with you about your account, appointments, and any updates regarding PocketClinician.

  • To improve our services by analyzing how you use our platform.

  • To send marketing communications only if you have explicitly opted-in to receive them. You can unsubscribe at any time by following the instructions provided in the emails or contacting us directly.

3. How We Handle Payment Information

We do not store or process any of your payment card details. All payment transactions are securely handled by third-party providers:

  • Squarespace for website and commerce management

  • Stripe for secure payment processing

These third-party providers are responsible for processing your payment data in compliance with their own privacy policies and security standards.

4. Data Security

We take the security of your personal information seriously and have implemented appropriate measures to protect it. However, please understand that no system is entirely secure, and we cannot guarantee the absolute security of your data.

5. Your Data Protection Rights (GDPR Compliance)

If you are located in the European Union (EU) or the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):

  • Right to Access: You can request a copy of the personal data we hold about you.

  • Right to Rectification: You can ask us to correct any inaccurate or incomplete information we have about you.

  • Right to Erasure ("Right to be Forgotten"): You can request that we delete your personal data, subject to certain conditions.

  • Right to Restrict Processing: You can ask us to restrict the processing of your data under certain conditions.

  • Right to Data Portability: You can request a copy of your data in a commonly used, machine-readable format.

  • Right to Object: You have the right to object to the processing of your data in some situations, such as for marketing purposes.

To exercise any of these rights, please contact us at pocketclinician@outlook.com.

6. Data Sharing

We respect your privacy, and we do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers (e.g., Squarespace, Stripe, Printful) only to the extent necessary for them to provide their services to us. These third parties are contractually obligated to maintain the confidentiality and security of your information.

7. Marketing Communications

You will only receive marketing emails from us if you have explicitly opted-in to receive them. You can opt-out or unsubscribe from our marketing communications at any time by clicking the "Unsubscribe" link in our emails or contacting us at pocketclinician@outlook.com.

8. Cookies

Our website uses cookies to enhance your experience and provide certain features. For more details about how we use cookies and how you can manage your preferences, please refer to our Cookie Policy.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and if the changes are significant, we will notify you via email or through a notice on our website. Your continued use of our services after the changes are posted signifies your acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

  • Email: pocketclinician@outlook.com

By using PocketClinician, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.